We strive to Pans Store To ensure our customers' satisfaction, we offer returns or exchanges under the following conditions:
Return Policy
- The product must be in its original condition
- Unused, with all accessories and original packaging
- Submit a return request within 3–7 days of the delivery date
Exchange Policy
- The product can be exchanged for another product if it is in stock
- Any price difference will be paid or refunded, if applicable
Cases Not Covered by the Refund
- Products used or affected
- Products that have been opened in a way that affects their condition
- Products without their original packaging
Refunds
- The refund will be issued after the condition of the product has been verified
- This may take several business days, depending on the payment method
Shipping fees
- The customer is responsible for shipping costs in the event of a return or exchange (unless the store is at fault)
